Tailored operational and advisory support for people managing complex lives, land, and businesses.

HAY

Throughout my career, I’ve worked behind the scenes to support senior leaders and manage busy, multi-layered organisations.

Today, I help private clients, land-based businesses, family offices, hospitality ventures, and estates stay organised and run efficiently. Bringing structure, clarity, and trusted support to everything from logistics and staffing to events and daily operations.

services

  • Helping individuals and organisations gain clarity, focus, and direction. I work closely with clients to identify goals, assess capabilities, and develop tailored strategies that turn vision into action. This includes annual planning, growth roadmaps, feasibility assessments, and process design.

    Ideal for: founders, venue owners, rural entrepreneurs, landowners diversifying their income streams.

  • Support with the daily running and long-term efficiency of your business or project. From setting up admin systems and workflows to overseeing team coordination and supplier relationships, I bring structure and calm to complex or overstretched operations.

    Includes: systems setup, SOP creation, task and project management, supplier liaison, team communications.

  • Whether you're launching a new business, diversifying an estate, or exploring new revenue streams, I help turn ideas into structured, market-ready offers. This includes initial scoping, concept development, practical launch support, and guidance on pricing and monetisation.

    Specialist support for: retreats, holiday lets, experiences, product lines, venue hire, and online offers.

Operations & Strategy

  • Tailored HR support for small teams and family-run businesses. I provide practical, compliant, and human-centred help with recruitment, onboarding, team development, and conflict resolution—without the corporate jargon.

    Includes: writing contracts, handbooks, policies, hiring campaigns, team coaching, performance frameworks.

  • High-level personal and professional support for busy individuals managing multiple demands. I act as a trusted right hand—organising diaries and logistics, preparing communications, troubleshooting challenges, and offering a calm, strategic sounding board.

    Ideal for: founders, creatives, senior executives, and private clients with fast-moving schedules or projects.

  • Discreet, detail-focused support for families and individuals managing multiple homes, projects, or responsibilities. I coordinate staff and contractors, oversee household admin, manage travel and events, and keep everything running smoothly behind the scenes.

    Includes: property oversight, diary/travel management, seasonal scheduling, staff hiring, and private event support.

People & Private Client Support

  • Practical, hands-on support for estates, smallholdings, and rural businesses navigating change or growth. I help streamline estate operations, optimise income-generating potential, and ensure daily activities align with long-term goals.

    Includes: tenant/contractor coordination, estate handbook and system setup, new venture scoping, operational reviews.

  • Support for clients seeking to align land use with environmental best practice. I help identify funding opportunities, design light-touch sustainable ventures, and embed conservation principles into everyday estate or business planning.

    Includes: working with ecologists or land agents, drafting sustainability plans, community engagement ideas, and nature-based experience development.

  • End-to-end support for creating memorable, well-run events and hosted experiences on rural or private land. Whether you're launching a wedding venue, hosting a retreat, or offering seasonal experiences, I help ensure everything runs smoothly—from concept through to delivery.

    Includes: itinerary design, supplier coordination, site preparation, guest communications, operational logistics, and on-the-day support.

Estate, Land & Legacy

  • "Kit’s personalised approach has truly made a difference for my business. She took the time to understand not just my operational needs but also the values that drive my work. Her practical advice and clear, actionable steps helped me build a more sustainable and strategic path forward."

    Mark, Entrepreneur and Founder

  • "Hay Consulting significantly improved our approach to managing the farming estate. Kit and her team introduced effective systems that strengthened our landscape management plans and increased efficiency, making daily operations smoother and more organised."

    Tom, Owner and Estate Manager

  • "Kit's advice has been a game-changer for our family office, transforming complexity and stress into efficiency and ease. Her drive and energy are infectious, and she has brought much-needed structure and clarity to our governance, making the management of our affairs not only smooth but genuinely enjoyable."

    Alice

Running a business comes with challenges, and I’m here to support you through them. I offer thoughtful, one-to-one advice that balances personal and professional priorities, always with an eye on long-term resilience.

When specialist input is needed, I draw on a trusted network — from legal and ecology to finance and design. It’s a collaborative, considered approach that takes care of the details, so you can stay focused on what matters most.

If you’d like to explore how I can support your operations, projects or team, feel free to get in touch.